Terms & Conditions

  1. PREAMBLE

    1. Welcome to FirstPromoter! FirstPromoter is an online platform that aids SaaS companies in keeping track, managing and optimizing their online referral and affiliate programs.

    2. The online platform FirstPromoter, be it the web version, the FirstPromoter platform or any other iteration of itself, and all of its related rights, including intellectual property rights, belong to the Romanian legal entity Igil Webs SRL (“the Company” or “FIRSTPROMOTER”), headquartered at 30 Talmacelului St., Talmaciu, Talmaciu city, Sibiu county, Romania, bearing the sole identification number 30864432. If you require additional information, feel free to contact us at support@firstpromoter.com

    3. By accessing and using www.firstpromoter.com you accept without any limitations or exceptions these Terms and Conditions.

    4. Terms and Conditions represent the legal agreement between you, as an User and FIRSTPROMOTER, as the service provider. Before using the website or buying a plan that FIRSTPROMOTER offers we strongly recommend you to read these Terms and Conditions. Browsing the website, registering an user account or placing an order will be considered as a complete acceptance of these Terms and Conditions.

    5. We advise you that these Terms and Conditions can be amended, consolidated, modified, extended, re-enacted or replaced at any time by FIRSTPROMOTER. The updated form of this document will always be found on the website. In consequence, the Users should regularly check the provisions of these Terms and Conditions, in the updated form.

    6. If at any given time you are no longer agreeing with these Terms and Conditions, even partially, we advise you to cease utilizing the website.

  2. DEFINITIONS

    • FIRSTPROMOTER’ means : IGIL WEBS S.R.L. - Company Number 30864432, with its headquarters in 30 Talmacelului St., Talmaciu, Talmaciu city, Sibiu county, Romania, registration number J32/956/2012.

    • Conditions/Policy’ means these terms and conditions.

    • Site’ means the website of FIRSTPROMOTER.

    • Website’ means www.firstpromoter.com.

    • Contract’ means any contracts concluded between FIRSTPROMOTER and the customers and or users, for the sale and purchase of Products from the Website. All the contractual aspects can be found in this Document and must be read and accepted by the customer before placing an order.

    • Document’ means this Policy regarding the Terms and Conditions.

    • User’ means any individual that has created/registered an user account on the website.

    • Customer’ means any individual that has created/registered an user account and has purchased one of the plans offered by FIRSTPROMOTER.

    • Service/Services’ mean any services which FIRSTPROMOTER sells on its Website.

    ~ Website usage ~

  3. Access to website

    1. You are provided with access to this Site in accordance with these specific Conditions.

    2. Your use of the Site is subject to these Conditions. By using the Site, you will be considered to have accepted and agreed to be bound by these Conditions.

  4. OUR RIGHTS

    In accordance with these Conditions, we reserve the right to:

    1. Modify or withdraw, temporarily or permanently, this Site (or any part of it) with or without noticing you.

    2. Restrict your access to the Site or to any part of it. If we grant you access to a restricted or a privileged part of the Site, we may withdraw that permission at any time, without noticing you.

    3. Make changes to our Terms and Conditions from time to time. We will notify you of the changes we have made by posting the updated version of these Conditions on the Site. You can determine when we last updated these Conditions by verifying the ‘Last updated’ option stated at the beginning of the webpage.

    4. Protect our Intellectual Property rights on the Site, including all the graphics, codes, text, pictures, videos and other content made available on the Site. Thus, you acknowledge and agree that:

      • Copy Rights, Trademarks and all other Intellectual Property rights which form the website are

        our exclusive property;

      • Every element contained on this website is only available for your personal use, commercial use is strictly prohibited.

    5. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create any part of our website (including, but not limited to: themes, fonts, sub-themes, categories, sub-categories, presentations, product names, product overviews), including all intellectual property rights unless we expressly authorize / permit you to do so.

    6. If, in any particular or general way, you breach clauses 4.4 – 4.5, we reserve the right to claim damages against you, for your illicit breach of our intellectual property rights and demand that you stop using the content taken without authorization or permission from our Site immediately.

  5. Use of the Website

    1. Your permission to use our Website is personal and non-transferable. Your use of the Site is bound to the acceptance of the rules set out in these Conditions, therefore you agree that you will not:

      • use the Site for any fraudulent or unlawful purposes;

      • use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others;

      • impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with our Website;

      • interfere with (or disrupt) the functionality of the Site or the servers / the networks that are used to make the Site available and usable;

      • transmit or otherwise upload on the Site any virus, worm, Trojan horse or other computer- generated code that is harmful or invasive or may damage/disrupt the operation of any software or technical equipment;

      • remove / blur / crop any copyright, trademark, or other intellectual propriety rights notices

        from the Site or materials originating from the Website;

      • frame, mirror, duplicate, any part of the Site without our express written consent;

      • reproduce the presentation of the Site (including, but not limited to themes, sub-themes, categories, sub-categories, product images, product presentations, product overviews etc.)

  6. Third party links

    1. To provide useful suggestions or to make an easier use of the Website we may provide links to other websites. Thus, you acknowledge and agree that we are not responsible for and do not endorse such external websites or resources. They are not under our control and we cannot be held responsible for any problems that may occur while using them. Your use of the third- party websites is at your own risk.

  7. SERVICES OFFERED BY FIRSTPROMOTER.

    1. The services offered through this website come in three different plans. You can find more details about the plans and the features that each plan contains here: https://firstpromoter.com/ #pricing. For more information regarding our plans, feel free to reach us by e-mail anytime.

    2. All plans come with a 14 days free trial period, thus you can cancel your plan at anytime during this period (of 14 days since purchase) without any costs or taxes. The 14 days free trial period does not require a credit/debit card to be activated.

      ~ Choosing and buying from our Website ~

  8. Buying a plan & Prices:

    1. Purchases can be made exclusively online, through our platform.

    2. All payments on firstpromoter.com are being concluded via our service provider, namely PADDLE.COM. You can find out more information about the payment/purchase procedures by visiting the Paddle Terms and Conditions here: https://www.paddle.com/legal/terms.

    3. Prices of our plans are as displayed on our Website and they are presented in US Dollars ($).

  9. PAYMENT

    1. When purchasing a plan from FIRSTPROMOTER, we advise you that the payment shall be redirected through our partners at PADDLE. Thus, we recommend you to constantly check the available payment methods authorized by PADDLE.

    2. To ensure that purchasing a plan online on our website is safe and secure, your credit or debit details will be encrypted through advanced techniques in order to minimize the risk of your details being read, copied or duplicated by an unauthorized individual as they are transmitted over the Internet.

    3. We advise you that the payment procedure is covered in its entirety by our payments processor: PADDLE.

  10. CONTRACT

    1. A legally binding contract is created between you and FIRSTPROMOTER when your payment has been accepted, thus your plan has been activated.

    2. Before you decide to buy a plan presented on our website, we strongly recommend reading these Conditions, as they are the general frame in which the contract will be created. By ordering from us, you acknowledge that you have read and accepted these Terms&Conditions.

  11. Right to cancel your contract

    1. You have the option to cancel your contract with us for the services from FIRSTPROMOTER at any given time.

    2. Our plans are monthly or annually, and they are non-refundable. Once the payment has been made, your subscription is valid until the expiration date (per month/per year). If you wish to cancel your subscription, you can do so at any given time, but the cancellation will occur exclusively at the end of your active subscription. Thus, by cancelling the subscription, the recurrent payment will cease and your subscription will become invalid until another valid payment has been made.

    3. If the subscription is cancelled before its expiration, you will continue to benefit of FIRSTPROMOTER services until the due date of the expiration of your plan. In this regard, we advise you that the payments are non-refundable.

    4. You are not required and do not need to give us any reason for cancelling your contract, neither will you have to pay a penalty, but should you wish to give us a feedback for your cancellation, you are free to do so.

    5. If you want to cancel your contract, you can choose any of these alternative:

      1. By accessing firstpromoter.com/billing;

      2. By using our live chat service;

      3. By sending us a written request at support@firstpromoter.com.

  12. Disclaimer. Deleting or suspending your account by FirstPromoter.

    1. Firspromoter, in its sole discretion, may terminate/suspend your account or any part thereof. Any termination of the access to the Services may be without prior notice, and FirstPromoter Services will not be liable to the user or any third party for such termination.

    2. Upon any termination of the Services or of the users’ account these Terms will also terminate, but all provisions of these Terms which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

  13. Applicable legislation. LITIGATION

    1. These Conditions shall be governed by and construed in accordance with Romanian law and the Romanian Courts shall have jurisdiction.

    2. In the event of any dispute regarding the validity of this Policy or resulting from or in connection with the conclusion, interpretation, execution or termination of the contract, it will be settled either by requests addressed to the material competent courts of the City of Cluj- Napoca or by arbitration The Arbitration Court of the Cluj Chamber of Commerce and Industry, according to its procedure and by a single arbitrator. The judgment is final for the parties. Either party is given the opportunity to choose one of the two ways of resolvingg disputes.

  14. Liability & Indemnification

    1. FirstPromoter shall not be liable any modification, price change, suspension or discontinuance of the Service.

    2. By accessing or using the platform and/or the Services, you are fully responsible for any content or information given, posted, submitted, displayed or privately transmitted via the Services, and acknowledge that it will be subject to the full extent of any legal consequences.

    3. In no event shall FirstPromoter be liable to you (or to any third party claiming under or through you) for any direct, indirect, special, incidental, consequential, punitive or exemplary damages or any bodily injury, emotional distress or any other damages arising from your use of or inability to use the services, whether on-line or off-line, or otherwise in connection with the service. These exclusions apply to any claims for lost profits, lost data, loss of goodwill or business reputation, cost of procurement of substitute goods or services, work stoppage, computer failure or malfunction, any other commercial damages or losses, or any personal injury or property damages.

    4. Upon the effective date of termination of the agreement between you and FirstPromoter Services regarding the Services specified in the Terms herein, regardless of the reason of such termination, you shall remain obligated to pay any balance due to FirstPromoter.

    5. You (as an user or client) agree to hold harmless and indemnify FirstPromoter, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any third party claim arising from or in any way related to (I) Your breach of the Terms, (II) Your use of the Service or (III) Your violation of applicable laws, rules or regulations in connection with the Services, including any liability or expense arising from all claims, losses, damages, judgments, litigation costs and attorneys’ fees, of every kind and nature.

  15. Events beyond our control

    1. We have no liability to you for any failure to deliver the services you have purchased from our Website or any delay in doing so that is caused by any event or circumstances beyond our reasonable control including but not limited to: flood, fire, explosion or accident, strikes, lock outs and other industrial actions, breakdown of system or network access etc.

  16. Invalidity

    1. If a part (or more than a part) of these Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Conditions will not be affected.

  17. The Entire Agreement

    1. These Conditions, together with additional terms and conditions for specific services, contact details, privacy policy, represent the whole of our agreement relating to the supply of services to you by FIRSTPROMOTER. Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any service offered for sale by FIRSTPROMOTER.

  18. Complaints/ Feedback/ Recommendations

    1. Please feel free to give us any feedback, recommendations or comments about our services, policies and website s t ructure or functionality. You can e- mail us at: support@firstpromoter.com

Last updated on: 24.03.2024